Terms and Conditions


EXCHANGES:

Exchange Policy:

We want you to be happy with your purchase and we apologize if it is not. For whatever that reason you are not satisfied. We would be most happy to provide exchanges for all items purchased from us if the following conditions are met:


1. All items must be in their original packaging with product tags intact for exchange.

2. All items must be unworn, unused, unwashed and in its original condition.


If none of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges regardless that the items have been mailed back to us.


Validity for exchanges:

All exchanges would need to be raised within 7days of the purchase.

You have to contact us with product pic, our team will investigate your case and we will contact you for exchange of your product.

If it is any error from our side, like wrong product delivery or you get any product which is not working properly, then we will pick it up from your door step and will exchange for your product.


Condition for exchanging:

To start a return, you can contact us. If your exchange is accepted, we’ll send you an exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.


You can always contact us for any exchange queries at contact us.


Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


SHIPPING AND DELIVERY:


Shipping and delivery policy:

We provide Standard delivery to any address within INDIA.


Order status and tracking:

All orders placed from Monday to Friday(excluding public holiday) will be processed within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.


All rights reserved © Vermiterra 2021